Privacy Policy

Import

This Privacy Policy is intended to help you understand why it collect your personal data and how we use them. We hope that everyone will take the time to read it carefully.

This policy relates to all those who buy and use our products or services through our outlets (stores), via phone, Application or through our site.

 

Your own safety

When you make a purchase from us or use our services, Our trust your data. For this reason we have prioritized, We hear and consider the opinion and desires, so we understand your expectations and ensure that these are reflected in our business decisions. We committed to maintaining your trust.

The privacy policy of our on Privacy Company provides detailed information on when and why we collect your personal data, how we use and process, how long to retain and end, under what conditions we can share them with others.

Data collection

When you visit one of our outlets (B.C. stores, websites, social media), we ask you to provide us some information about you.

This information may include:

  • Personal data such as name, address, email adress, phone number and other contact information. These data are collected when purchasing a product from our stores or with your first subscription to our online services, B.C. when you do a market research, comment on social media pages (Facebook, Twitter, YouTube), join one of our contest etc..
  • account information, such as user name and other identification or credentials used for your access to our web services.
  • device information.
  • IP Address and Cookies data.
  • Location.

Cases in which we ask you to provide us with your personal data:

  • When you are buying products in our stores or through our call center (call center).
  • When you register to use our online services.
  • When you request to receive updates on promotional marketing actions.
  • When you join one of our contests or when you reach one of our customer surveys.
  • When submitting requests.

 

How we process your personal data

We process your personal data for specific purposes, including as:

  • order processing and payment for goods and services purchased or refund.
  • promotions on our products and services or services offered by our partners and that we think might interest you, if we have received your consent for us to contact you.

We may use and process your personal data, if you have given us your consent to the following:

  • update when product is available again
  • to contact you via email or SMS message about our products and services, competitions, Offers, promotions or special events.

 

Legal interest

We may use and process your personal data, where necessary on the basis of our legitimate interests as a company for the following purposes:

  • to provide support to our customers, to respond and communicate with you about your requests
  • to answer questions, complaints, requirements and comments
  • to communicate with you about orders, markets or accounts
  • to provide you with your material of interest and to navigate our sites
  • be informed about promotions (which rely on your consent), B.C. to adapt communications or to send targeted messages through social networks and third-party platforms
  • to conduct some data analyzes, including consumer research, analysis of trends and economic analysis
  • To help us understand more about you as a customer, for goods and services you consume, the manner in which you consume and shop, so we can serve you better
  • to operate, to evaluate and improve our activities, including the development of new products and services, determine the effectiveness of sales, marketing and our advertising efforts, analysis and improvement of products, of tenders, promotions and e-services and other technologies
  • to comply with your requests in relation to the exercise of your rights (for example, when you ask us not to contact you for marketing purposes, We will keep this file in the removal lists so that we can comply with your request)
  • use or disclose personal information (for example in relation to public authority research), where we have a legal right or duty
  • to reserve the right to contact you regarding a debt directly or through third party partners
  • for the protection, detecting and preventing fraud and other criminal activities, claims and other liabilities
  • for NIS, to take steps to protect your information from loss, damage, theft or unauthorized access.

 

Compliance with legal obligations

We will use your personal information to comply with our legal obligations, such as:

  • to identify you when you contact us
  • to verify the accuracy of the data we hold about you
  • To help public authorities, B.C. police.

 

For your own "benefit"

We will use your personal data for your "benefit" for example:

  • you may need to contact you if there is a potential risk to your safety from a product bought or withdrawing.
  • We use automated information for purposes such as:
  • personalization of the experience of our visitors to our online services
  • providing material (including advertising) customized to your interest and how you browse our online services
  • the proper management of our enterprise.
  • We use this information to help diagnose technical problems and problems related to our services, manage electronic (Internet) services, to identify users of our services online, to target advertising and to gather demographic information about you. We use automated information to determine patterns of use and the way we can tailor our services to better meet your needs.
  • We may use the information we acquire about you in other ways, Why let you know when your data is collected, in order to adapt our services to better meet your needs.

 

How we share your personal data

The Company may share personal information in shops that. The members of the company receiving this information may not use or disclose the information except that no consensus.

Our service providers

We work with providers, suppliers, insurers and agencies, who may process your personal data on our behalf, but on condition that they respect the safety rules on personal data protection. We share only information that enables them to provide their services to us or to facilitate the provision of their services to you. For example, some of our service providers provide advertisements about our products and services and the products of our partners, our suppliers and third parties. Provided that you have given your consent and agree to be informed about our promotions, you may see advertising on the Internet that we have placed on the websites you visit or services you use interactive.

Other organizations and individuals

We sometimes to transfer your personal information to other organizations. For example:

.

  • If we are asked, for example, by a public or regulatory authority such as the police or the Ministry of Labor, then we are bound by codes of conduct to transfer your personal data.
  • We may share information to prevent fraud organizations to avoid possible such actions (B.C. Cyber ​​Crime)
  • In response to requests from individuals (or their representatives) seeking to protect their legal rights or the rights of others.

 

 

How we use your information to receive automated decisions

Sometimes we use systems to take automated decisions based on personal information that we (or permitted to collect from others) about you or your business. This helps us to ensure that our decisions are fast, fair, efficient and correct, based on what we know.

 

Marketing

  • When you register to our clientele, the information you provide us use them for various reasons:
  • • inform you about the latest products, services or special offers
  • • to contact you if we need to take or to provide additional information
  • • to check every so that you are satisfied with our products and services.

We may use your personal information to send you marketing messages, if we have your consent or specific reason eg. alert you to recall a product you purchased. So if you have consented to this, This may be accomplished through a suspension, via email, text messaging, social media. Also we can promote products or services through advertisements and notifications application. This happens when we have a business or commercial reason to use your information although it will always provide you with the opportunity to object to the marketing. We may ask you to confirm or update your personal data, if you buy new products or services in the future. We will also ask you to do this if there are changes in legislation, the regulation or structure of our company. We collect statistics about opening emails and clicking using industrial technologies to help us monitor and improve our e-newsletters. You can unsubscribe to general missions at any time by clicking the unsubscribe link at the bottom of any of our emails.

Please note that if you opt out of receiving marketing messages from us, We may continue to communicate with you on trade, your account, customer surveys and contests that might have expressed interest.

 

Your Rights

According to the law on the protection of individuals with regard to the processing of personal data and on the free movement of such data you are able to exercise our rights as follows:

deletion

End, you have the right, ask us in writing to delete your personal data, when it is no longer necessary in relation to the purpose collected, if you want to withdraw your consent for the processing of these if your data subjected to unlawful treatment violating the Regulation on the Protection of Personal Data.

If you wish to exercise these rights you, please contact us:

– Via e-mail sending in info@villabasta.gr on: DELETE DATA

 

Links to other sites

Our Sites may contain links to other websites operated by other organizations, why not check. Σε περίπτωση που οδηγηθείτε μέσω τους ιστοτόπου μας σε ιστότοπο τρίτου, σας ενθαρρύνουμε να διαβάσετε τις δηλώσεις απορρήτου τους.

 

Μέσα κοινωνικής δικτύωσης

Χρησιμοποιούμε μέσα κοινωνικής δικτύωσης όπως Facebook, Google, YouTube, Instragram και Twitter. Με αυτόν τον τρόπο μπορεί να ανακτηθούν δεδομένα. Εάν είστε συνδεδεμένοι σε ένα από αυτά, το δίκτυο μπορεί να αντιστοιχίσει την επίσκεψη σας στον ιστότοπο με τον λογαριασμό χρήστη. Εάν είστε χρήστης ενός κοινωνικού δικτύου και δεν θέλετε να συνδυάζονται τα δεδομένα που ανακτώνται από την επίσκεψη σας στους ιστότοπους μας, πρέπει πριν την είσοδο σας σε αυτούς να αποσυνδεθείτε πρώτα από το κοινωνικό σας δίκτυο.

 

Επικοινωνήστε μαζί μας

Εάν έχετε μια ερώτηση ή μια καταγγελία σχετικά με την πολιτική αυτή, τον τρόπο με τον οποίο χειριζόμαστε τα προσωπικά σας δεδομένα, επικοινωνήστε μαζί μας:

Μέσω ηλεκτρονικού ταχυδρομείο στη διεύθυνση: info@villabasta.gr

Αλλαγές στην πολιτική

Είναι πιθανόν να αναθεωρήσουμε αυτή την πολιτική δημοσιεύοντας μια ενημερωμένη έκδοση στον ιστότοπο μας ή επικοινωνώντας μαζί σας μέσω ηλεκτρονικού ταχυδρομείου. Η παρούσα πολιτική έχει αναθεωρηθεί στις 24/05/2018 .